Quality Management System

Quality and Operational Excellence

Program Description


Main Training Modules

  • Quality Concepts in the Iron and Steel Industry.
  • Quality Assurance vs. Quality Control.
  • Principles of Quality Management.
  • Quality Management System Structure.
  • ISO 9001 Requirements.
  • Cost of Quality.
  • Quality and Its Relationship to Productivity, Cost, and Profitability.
  • Quality Performance Indicators in Steel Plants.
  • Raw Material Quality Control.
  • Iron Ore, Coal, Scrap, and Auxiliary Materials.
  • Quality Control in Reduction and Melting Processes.
  • Molten Steel Quality.
  • Chemical Analysis.
  • Continuous Casting.
  • Quality Control of Billets / Slabs.
  • Product Defects and Their Causes.
  • Quality Control in Rolling Mills.
  • Final Product Inspection and Specifications.
  • The Seven Basic Quality Tools.
  • Pareto Analysis.
  • Fishbone Diagram.
  • 5 Why Analysis.
  • Statistical Process Control (SPC).
  • Control Charts.
  • Process Capability – Cp & Cpk.
  • Failure Mode and Effects Analysis (FMEA).
  • Root Cause Analysis.
  • Corrective and Preventive Actions (CAPA).
  • Non-Conformance Management.
  • Inspection Plans.
  • Sampling Plans.
  • Laboratory Quality Management.
  • Chemical Analysis.
  • Mechanical Testing.
  • Tensile Testing.
  • Hardness Testing.
  • Impact Testing.
  • Metallographic Examination.
  • Non-Destructive Testing (NDT).
  • Product Traceability.
  • Mill Test Certificates (MTC).
  • Measuring Equipment and Calibration Management.
  • Internal Quality Audits.
  • Audit Planning.
  • Conducting Audits and Identifying Non-Conformities.
  • Customer Complaint Management.
  • Quality Data Analysis.
  • Quality KPIs and Dashboards.
  • Continuous Improvement.
  • PDCA (Plan–Do–Check–Act).
  • Lean Quality.
  • Six Sigma Concepts.
  • Scrap and Rework Reduction.

Registration Form

Please fill in the following details to register for this program.

Quality Management System - Arab Iron and Steel Union